Policies

The policies and procedures by which 3P Garage operates.

Full Disclosure

We do our best to provide as much information as possible about parts prior to being purchased. If you would like to know something, feel free to ask. Additional photos of any item can be provided as well.

Postage

We will post parts to anywhere within Australia provided that the cost of postage and handling is paid as part of the order. All parts will be sent with some form of tracking (registered post, courier, etc) for peace of mind for both buyer and seller. There are no exceptions to this. We usually use Australia Post for smaller items and E-Go for larger items.

Purchasing

Parts cannot be taken away before full payment is made. Parts will not be posted before full payment has cleared in our account.

Parts can be held up to the close of business. If no notification is given or no payment is made by the close of business on that day then the parts will be made available for sale again.

Large orders for parts can be held longer by arrangement if a deposit (minimum of 20% – non-refundable) is paid within 24 hours of the order being placed.

Choose wisely as all deposits and payments are NON-REFUNDABLE.

Payment can be made by cash, direct deposit or PayPal (additional fees will be charged for payment via PayPal).

Warranty

A 3 month/100km (whichever comes first) limited warranty is given on all second hand parts covering up to the cost of the part(s) only. A 3 month/start up (whichever comes first) warranty is provided on performance parts. Some inspection and testing is done beforehand and this information can be provided prior to making a purchase.

Refunds and Returns

Refunds are given for parts under warranty. Refunds for change of mind will be considered on a case-by-base basis and will be subject to a 20% restocking fee if accepted. Arrangements can be made before purchasing parts for situations such as test fitting.