Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to us, and information about how you interact with us. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse our website.
Additionally, when you contact us, make a purchase through us, attempt to make a purchase through us, or sell to us we collect certain information from you, including your name, residential address, billing address, shipping address, personal identification (ID) information (e.g. drivers licence number), payment information (including credit card numbers), email address, phone number, social media profiles and details about your car (including registration and VIN). We refer to this information as “Order Information.”
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfil any orders placed through us (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
Provide you with information or advertising relating to our products or services, when in line with the preferences you have shared with us.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our website (for example, by generating analytics about how our customers browse our website and interact with us, to assess the success of our marketing and advertising campaigns), and to provide you with targeted advertisements or marketing communications we believe will be of interest to you.
How Do We Store And Secure Your Personal Information?
We store personal information in digital form both in our own computer systems and across several third party services. This information is combined and linked across systems and services. Access to these systems and services is secured and managed by requirement of individual user login accounts.
Hard copies of personal information of personal information are made when we take enquiries (e.g. phone calls) and fulfil orders (e.g. making shipping labels). Hard copies are either passed on for order fulfilment, stored securely with our other records or destroyed.
Sharing Your Personal Information
We share your Personal Information with third parties, both within Australia and overseas, to help us use your Personal Information, as described above.
We will never share your Personal Information to any individual for personal use without your permission.
We will never sell your Personal Information to any third party without your permission.
Finally, we also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe will be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by changing your settings with each third party service where our ads are shown. For example:
Facebook – https://www.facebook.com/settings/?tab=ads
Do Not Track
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Please note that we do not alter our data collection and use practices when we see a Do Not Track signal from your browser.
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through us), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that when necessary, your information will be transferred outside of Europe, including to Australia, China, Canada and the United States.
When we record your Personal Information, we maintain it for our records unless you ask us to remove this information.
For more information about our privacy practices, or if you would like to make a complaint, please contact us in writing by e-mail at sales[email protected] or by mail using the details provided below:
Underwood, QLD, 4119
When you contact us we will review it and reply to you within 30 days.
Last updated: 1 July 2019